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Responsible for the website content

Dr. Christina Merl
A-1190 Vienna


General terms and conditions as stated by the Austrian Chamber of Commerce (

Court: Handelsgericht Wien

Website content: This website provides information about the products and services of our company.

Purpose of the business: Translation services, editing and (language) learning services, communications

Authority: Municipal District Office for the 19th District of Vienna

Austrian Trade Law (GewO)

© 2020 Christina Merl. All Rights Reserved.

AGB (General Terms and Conditions)

Privacy Protection 

As we want to protect your privacy, we make sure that your personal details are handled securely and confidentially. We are notifying you about our data protection regulations, so that you know exactly what data we collect and forward where required.

Data Protection Statement according to Art. 13 and Art 14 DSGVO - see our  AGB

Copyright and Disclaimer

Text, images, graphics, sound, animations, and videos, including the manner in which they are arranged, on the website are protected by copyright and other intellectual property laws. The content of this website may not be copied, distributed, modified, or reposted to other sites for any commercial use. Unless otherwise specified, all trademarks on this site are protected by copyright, held by Christina Merl. This is particularly true of brands and logos. Christina Merl is not liable for damages arising directly or indirectly from use of this website. Christina Merl further distances herself from the contents of linked pages and declares herself responsible only for content the design of which she herself can influence. Changes Christina Merl reserves the right to make any modifications she wishes to the website and its terms and conditions at any time. These come into force as soon as they are published.

Data Protection

We take the protection of your personal data very seriously. When we process the personal data that is collected through your registration with Basecamp, we observe the rules laid down in the applicable data protection laws. Your data will not be disclosed publicly by us, nor transferred to any third parties without your consent. You have the right to find out what personal data are collected about you. If you send and email to, you will receive the information. We will correct or delete your data upon your request in writing.

Data Protection according to  Art. 13 and Art 14 DSGVO - see our AGB

For business clients

1) Fees for individual training or coaching are due without deductions after provision of services within 14 days of invoicing, or, depending on the service and agreements made, in advance, i.e. before services are rendered. Payment in installments will be agreed for longer-term projects. Our fees include preparation, implementation, and follow-up for training or coaching.
2) Participants take part at their own risk and responsibility.
3) Scheduling changes made by the Client: For cancellation of appointments later than four weeks before the event, we usually charge a cancellation fee of 50% of the project value, this rises to 80% for cancellations later than one week before the event. As for rescheduling, we will try to find an optimal solution for both sides. For changes that occur later than one week prior to the event, we normally charge 25% of the value of any project.
4) Scheduling changes made by Christina Merl: If an event cannot be carried out due to cancellation by the trainer, force majeure, or other unforeseen circumstances, clients are not entitled to performance of the event nor reimbursement of expenses of any kind (such as travel costs, hotel costs, etc.). Clients may choose between rescheduling or free cancellation.
5) Clients agree to appear on a list of references for
6) Clients are required to pay tuition fees before the first session, at the latest. For online services, there is no right of withdrawal after receiving services. Unused, previously paid-for teaching units generally expire 12 months after the last unit was used. Separate written agreements between customers and are possible. A refund of fees for unused, already-paid units is excluded after the statutory period of limitation. A refund of costs paid for educational materials that have already been dispensed is also excluded.
7) All SERVICES provided by Christina Merl are subject exclusively to these Terms and Conditions unless Christina Merl has expressly accepted different terms in writing. Should Christina Merl at any time not refer to or implement any provision of these terms and conditions, this shall not be interpreted as a waiver of their applicability by Christina Merl. Christina Merl may then at a later date refer to or make use of any clause.

Christina Merl accepts no liability arising from printing errors, mistakes, or changes.

For private clients

1) Registration fees are usually due 2 weeks before or 2 weeks after services have been provided, depending on the individual agreement. Installments may be agreed for longer-term projects. Our fees include preparation, implementation, and follow-up for training or coaching.
2) Participants take part at their own risk and responsibility. Our "pay as you consume" formats are based on a 24-hour cancelation policy. Non-participation has to be announced 24 hours in advance, otherwise we will charge the fee. 
3) Christina Merl reserves the right to cancel or postpone any event without giving any reason. If an event is canceled and not rescheduled for a later date, the seminar fee, if already paid, will be refunded. Moreover, claims for reimbursement of expenses of whatever nature (such as travel costs, hotel costs, etc.) or for a loss of income or for any other damages or costs are excluded.
4) To ensure students’ success and safety within the group, Christina Merl reserves the right to exclude individual participants from any event at any time without giving reasons. In such a case, as well as for early departure from a seminar at the request of a participant, participants are not entitled to a refund of course fees or other costs or expenses.
5) Cancellation by the participant: For cancellation by the participant up to 3 weeks before course begin, 50% of the course fee will be charged; Cancellations after the due date of the seminar fee will not be entitled to any refund. Refunds will only be given when a substitute participant is named. 

Christina Merl accepts no liability arising from printing errors, mistakes, or changes.

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